The following is a sample dialogue on the right questions to ask in the assessment of diabetes medication change needs. Download a pdf or read below.

Avoid:

  • Broad questions that allow vague, superficial responses

  • Shaming or criticizing

  • Implying that you don’t trust the patient to report the truth

Don’t Say: How are you feeling?

Say:

  • How have you been sleeping this last couple of weeks?

  • Are you eating the same, or is your appetite different?

  • Have you had any new aches and pains?

  • At your last visit, we talked about your new meal plan / starting new medication / the sore on your right foot.

  • Can you update me on what’s happened since then?

Don’t Say: Are you taking your medication like you’re supposed to?

Say:

  • When did you last fill your prescriptions?

  • Can you show me how many pills you have left?

  • It looks like you need to get it refilled.

  • Have you had trouble getting your medication filled?

  • Are your meds giving you any side effects?

  • Have you felt sick lately?

Don’t Say: Your numbers look really bad. You need to get those down.

Say:

  • I was just comparing your A1C from last time with your most recent test. It looks like your numbers have gone up. Can you tell me how things have been going?

  • From your sugar log, it looks like your levels are higher than last time we talked and you’re missing some days.

  • Has it been hard to keep track?

  • How are you feeling about it?

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